Customer Quotes on LeadWare Advantage

"Steve, I feel compelled to drop you a note and say thank you for your support and continued efforts at helping us work smarter and more efficiently. As you know, we have enjoyed a mutually beneficial working relationship for the last few years. Your products have been supportive to our needs and helped us better align ourselves through data based information and decisions.

While your products are both user friendly and easy to work with, your customer support is even better. I know that on a few occasions when your folks needed, have responded quickly, knowledgeably and with enthusiasm. In fact, we are just now working with Chris and Barbara to better understand the hardware we need to further our efforts. Their input has been invaluable and I know will compliment your software.

These are all good reasons I continue to promote your products and your team when talking with my contacts throughout our National Shows and Events. Thank you for partnering with us and for your diligence to detail and customer satisfaction."
Steve Detrick, Project Manager-National Shows & Events
John Deere/Deere & Company


"I have managed trade shows for 15 years and LeadWare is the best show floor lead capture solution that I have ever used. Before the show or during, LeadWare gives me the functionality and flexibility to easily customize targeted tradeshow surveys. LeadWare lets me immediately respond to leads with HTML emails complete with our product information right from show floor. LeadWare’s excellent solution service and support allows me to focus on the event and not worry about my lead capture system."
Geol Yeadon, Focus Enhancements
Sr. Marketing and Sales Operations Manager


“Capture LeadWare provided us the opportunity to track booth visitors and collect important contact information in a simple and effective manner. The LeadWare program was very easy to use and greatly helped us increase our return on investment by enabling us to gain commitment from customers and generate orders on the spot at the show. The Capture Technologies team was great to work with and was always available”.
Todd Graven, Senior Sales Manager – East, BIC Consumer Products USA


I have worked with HP as a tradeshow support vendor for years. As a result, I have worked with your products for years as well. You folks have some of the best support I have ever seen and you folks have ALWAYS provided superior service. It is unheard of in today’s climate to have a support organization respond, almost immediately, at any given time, most especially after hours and on weekends. You seem to understand that when I/we call, we are usually under pressure to perform and we’re stuck. You have always come through. So…Thank you!
Hoyt Hagens, Vice President, ProMission Projects, Inc.


"Thanks ... – this tool is GENUIS!!!"
Archie Messersmith, International Institute for Learning
Director of Global Events Management


"I have been using LeadWare for just over a year. The LeadWare tool makes it very easy to track leads at shows. It is more robust than the tools that I've been offered for rental at several shows in that it allows me to capture more than just basic personal data---I can collect answers to specific questions that I have. This has been invaluable for our post-show follow-up, providing our internal sales team with qualified warm leads that have asked to be contacted or asked for specific information.

On the support side Capture has been terrific. They are always available and are patient and clear when explaining various steps. They have great follow-up--calling after a show to see how things went. They also check in before shows and keep us up-to-date on new developments and uses for the tool! I'm very impressed with the level of service that Capture Technologies provides. They aren't just selling you a product; they are selling you a whole new way to think about your tradeshows and leading you towards improvement at your own particular pace."
Nora Jenkins, CMP Lincoln Financial Group, Senior Planner


"For Bayco, the financial benefit was simple...number of shows each year, times the cost to rent, verses owning...no brainer. For my sales staff...they have a consistent interface to work with at every show they go to, and it works EVERY time...one less thing for them to worry about. For me, I get the same format of lead data every time in a form that makes my job and the job of following up on our show leads simple. Bottom line, we get 100% consistent usage, better quality data at a lower annual cost. Why wouldn't we use it?"
Kevin Kirkman, Bayco, Trade Show Manager


"CareFusion’s use of the Capture Leads online browser edition tool has made a major difference in reducing the time and man hour cost necessary to build, edit, obtain final approval, launch lead retrieval files for our shows. It allows us to develop final reports for our sales divisions in near real time after the shows closes and the user controlled LeadBlast capability has sharply reduced our time from show closing to releasing the LeadBlast to potential clients."
Ron Gripon, Distinctive Tradeshow Services


Hey Steve – we had our initial meeting yesterday and I’ve shared all of the information on options for lead systems at Graph Expo 2008. I can tell you that wonderful things were said about the mobile system and Chris’ support onsite during On Demand 2006…Steve – we’ve made a decision to go with Capture’s LeadWare Pocket Edition systems for Xerox at Graph Expo 2008. We’re going to want onsite support (we need to discuss this because we have little caveats…don’t think we need someone on the last day but want to discuss with you prior to finalizing this.).
Robin Crawson, Xerox
Global Event Marketing Exhibit Manager


"Love the product and looking forward to seeing how our colleagues from Europe can make it work there."
Marc E. Green, National Starch Food Innovation, CBC, Senior Manager


“LeadWare allowed the efficient capture of promotional orders on the tradeshow floor; National Association of Convenience Stores is now a selling show and that is a paradigm shift in our tradeshow thinking. We caught the major competitors sleeping but I can guarantee that will change quickly!”
C. Scott Lowe, MARS Chocolate North America, LLC
Sr. National Account Manager


As the global trade show, exhibits and events manager at National Starch and Chemical Company for six years, I introduced my team to a new and more efficient process of collecting information using LeadWare software from Capture Technologies. This software platform proved to be far superior for identifying and communicating with high potential leads than previous efforts with business cards, show lead retrieval or with hand written lead forms.

With LeadWare I was able to provide viable well qualified lead information to the sales force within 24hours, which enabled them to begin the sales process in a more timely manner with the competitive advantage of having the exact information from face to face meetings in the booth. Earlier efforts resulted in starting the qualifying process with essentially a cold call with illegible hand-written lead information.

The power of LeadWare is threefold; LeadWare offers the opportunity to begin a relationship with the person visiting the booth during the survey process, to add additional information based on face to face conversations after the survey process and allows an immediate response by the sales team with the accurate business needs of the booth visitor. In my opinion, Capture Technologies offers, by far, the best software tools for trade show managers from the standpoint of cost, time and effort.
Will Nicholas CME CMP, National Starch and Chemical
Global Tradeshow, Exhibits and Events Manager


As a strategic consultation company, we strive to find the right solution for our clients with an ongoing goal to improve upon existing processes and take out expense. When reviewing the lead capture options available for a Pharmaceutical company's event management, Capture Technologies LeadWare was the obvious, cost-effective solution. Its powerful functionality would allow outdated or inept processes to be discontinued; ensuring prospects receive the exact and up-to-date information that was requested at the show.

Investing in the turnkey LeadWare product enhances trade show lead capture without causing an undue burden on our sales force--in fact it becomes a welcome tool the team can respect and use even beyond the trade show events. Competitively priced, we recommended this solution to convert from poor, cumbersome methodology and expensive trade show rentals.

While we were initially seeking an interim solution until the CRM decision was finalized, LeadWare gave us the ability to improve trade show ROI while positioning the client for the future since it is compatible with any CRM solution selected. What a win! And the final aspect of our goal was cost take out. With LeadWare capabilities such as list management, document storage and others, the client can eliminate spend on its eCampaigns.

Thank you, Steve, for making it our job so easy, this solution exceeded our client's expectations and did we look good!
Laura Woods, Office A.R.T.S., Strategic Consultant